Terms and Conditions

Interpretation of Our Terms

Acceptance of Terms; Modifications. These terms of use (the “Terms”) are a binding legal agreement between you (“you,” “End User” or “your”) and MyPaperHelp TM a corporation ("[Mypaperhelp],” “we,” “us,” “our” or “Company”). The Terms govern your use of the Company’s online and/or mobile services and Company applications, including but not limited to, the Company’s website and mobile apps, our social media applications, if any, or any other access point we make available to you, including any content, functionality, and services (the “Company Services”) offered on or through the Company (collectively the “Mypaperhelp”). Whether agreeing to these terms during the account sign-up process or using the Mypaperhelp Platform without creating an account as a guest, you accept these terms.

Before you start to use the Mypaperhelp Platform, please carefully read these Terms. By using the Mypaperhelp Platform or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Mypaperhelp Platform.

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Mypaperhelp Platform thereafter.

Your continued use of the Mypaperhelp Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

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THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN US AND YOU, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS.

THE MYPAPERHELP PLATFORM IS AN ONLINE MARKETPLACE THROUGH WHICH YOU SEARCH FOR FREELANCERS IN ORDER TO FULFILL CERTAIN TASKS. YOU UNDERSTAND AND AGREE THAT MYPAPERHELP TM. IS NOT A PARTY TO ANY ENGAGEMENTS AND AGREEMENTS ENTERED INTO BETWEEN FREELANCERS AND END USERS (AS DEFINED BELOW). MYPAPERHELP TM, HAS NO CONTROL OVER THE CONDUCT OF FREELANCERS OR END USERS OF THE MYPAPERHELP PLATFORM OR ANY INFORMATION PROVIDED IN CONNECTION THERETO, AND DISCLAIMS ALL LIABILITY IN THIS REGARD.

Order Placing and Registration

The Order is placed by completing the Order form provided in the Application. No Helping Service is provided by other means than by request.

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The Order form will specify the scope of the work, Order parameters, and delivery terms. It is Your personal responsibility to provide exact, full, and final information in each standard Order form section when filling in Our Order form.

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You will be requested to register by providing Your email and password or signing in via your Facebook or Gmail account. Should any difficulties arise during the process of account creation, please contact Our Support Team. In addition, should any of Your contact details change over time, it is Your sole responsibility to update Your profile accordingly or inform Support about such changes.

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Should multiple accounts be discovered, they will be merged with Your initial account created during Your first purchase.

Order Payment and Discounts

When placing an Order, You agree to pay for the Helping Service provided by the Company. The Company starts to process Your Order only after the payment for the Helping Service is made and authorized.

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In some cases, the Company may ask the Client to send a photo of the Client's credit card that was used for submitting the payment to the Company. The cardholder’s name and the last four numbers on this card should be visible.

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The payment for the Product is calculated according to the Company's Pricing and paid in advance, as stated in the Order form, once the scope of work is identified. The Company is not held responsible for Product delivery until the payment has been made in full and authorized.

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Orders can be paid with Credits from Your Personal Balance.

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The Company reserves the right to offer discount and bonus programs to Customers at its own discretion using discount code(s) the Customer can use when filling out the Order form. If the code is not provided in the corresponding section of the Order form, the discount will not be given out by the Company for that particular order.

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The Company commits to providing equal access to discount and bonus program information for each Customer in the Company with no exceptions.

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Upon Your Order evaluation, the Company may request additional payment or additional time to work on Your Order, since the volumes of the work to be done to fulfill Your requirements can only be defined after a manual review is performed. The Expert determines the final price after the manual review and the Customer may decide at their own will to either agree to new Order parameters and Order Total or refuse to cooperate with the Company. If the Client wishes to stop working with us – a refund will be processed according to the Money Back Guarantee Policy.

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When placing Orders and buying Products from the Company, You can use only Visa, Mastercard, or AmEx to recharge your Personal Balance. Should the case of partial or full payment reimbursement occur, You have the option to either proceed according to the Money Back Guarantee Policy or transfer the funds to Your Personal Account.

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As our company is based in the US, we accept payments in USD (United States Dollars). If you are making a payment with a currency that is not USD, your bank will convert your payment amount according to the exchange rate at the given time of the transaction.

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Note. When making payment for the Services, you may be charged additional fees arising on behalf of your bank. The Company is not liable or responsible for any additional fees, such as foreign transaction fees or other similar fees charged by your bank. Also, additional fees may apply based on your location and currency.

Order Process

Order validation: The Company reserves the right to re-check the Order details following the final payment to confirm whether the requirements of the assignment were met successfully, as indicated by the Customer. Should a mismatch occur, Support reserves the right to modify the Order to ensure that the Customer's requirements have been adhered to.

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Order volume: Each order placed by the Customer has a required volume, which is measured by the number of words. Upon the Helping Service delivery, the Product received has to match the expected number of words metric (the document may have fewer pages than requested, but should have an exact number of words according to the «275 words per double-spaced page or 550 words per single-spaced page» rule). Should there be a page/number-of-words mismatch, the Client may request to reformat the product to match the number of words/pages according to the «275 words per double-spaced page or 550 words per single-spaced page» rule. As for PowerPoint presentations - 1 page = 1 PowerPoint slide. Word-wise it would be 135 words approximately (text on slide+speaker notes).

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Changes in order details: Customer and Support may provide changes to the scope of work only if the Expert has not started the work yet. No changes can be made once the Expert has started researching and working on the Order. Should the changes in Order details affect the volume of work, order complexity, or narrow the completion terms, the Customer will be asked to provide additional compensation for the additional instructions.

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Resources: Should the Customer require specific resource materials to be utilized in the production process, they must specify those resources and provide them to the Expert. If the specified resources are not provided, the Expert is responsible for locating and paying for them, additional charges shall be incurred and must be paid for before the delivery can be made. In general, the following deadlines for orders are in place:

For orders due within 12-24 hours, resources must be supplied within 30 minutes of the order placement;
For orders due within 24-72 hours, there is a 1-hour deadline;
For orders with a 72+ hour deadline, resources must be received a day in advance.

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If the Customer did not provide materials within the deadline for providing the above-mentioned resources, extra payment, and time for the completion of the order would be required.

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Communication: The Customer is highly encouraged to communicate with the Expert using the Messaging System or by contacting the Support team directly when seeking more information.

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Progress Tracking: The Customer may track the progress of their Order by using their personal account where information about their Order and its status is displayed. The Customer may as well contact Support by using all communication means, which are available 24/7, to get updates on the Order status.

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Preferred Expert Option: The Customer may select the ideal Expert to work on the order by indicating their name or ID number in the Preferred Expert ID field on the order form. By doing so, the Customer acknowledges that there is no 100% guarantee that the specific Expert is available to work on the Order. Should such an instance occur, the Company reserves the right to assign the best available Expert in the Subject Area of the Order. The cost of the Preferred Expert Option will be funded back to the Customer to their Credit Balance.

Order Delivery

The Company is held responsible for the delivery of the Helping Service and for meeting the deadline indicated in the Order.

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It is the Customer's personal responsibility to ensure the availability of delivery channels once the Company has provided the Helping Service to the Customer. The Company will not be held responsible for an incorrect email address indicated by the Customer in their profile, spam filters, Internet outages, and general customer negligence to provide communication channels and other contact means that are beyond the control of the Company. The Customer is encouraged to contact Support for any kind of assistance with an Order's Delivery.

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The Customer is held responsible for downloading the Product of Helping Service in a timely manner after the Helping Service has been provided by the Company.

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All Orders are delivered through Our in-app service through the Completed Orders tab. Once orders have been delivered by the Company, Customers will receive a notification in their in-App. Email notifications will also be sent to the registered email address with a link to the download page.

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Eight days after the deadline, if no revision was requested, the funds will be released automatically as this is a part of Our Expert’s protection. Please review each Order carefully before submission. Once the entire agreed-upon sum is received by the Expert, it is deemed that the Product is complete, and no Refund will be made.

Order Revision

Free amendments are provided to the Customer by the Company to ensure the quality of the provided Product and to ensure total Customer satisfaction with the Product. To receive a free revision of the Product, the Customer has to submit a revision request in written form using the Messaging System or Company's email not later than fourteen (14) calendar days after the Order delivery date and not later than thirty (30) calendar days after the Order delivery date for any dissertation, thesis, research proposal, thesis proposal, dissertation chapters writing or any other reasonably large assignments. Should the Revision deadline be missed, the Customer may have their Order revised for additional payment, or the Customer can place an Order for Editing. In some cases, the Quality Assurance Department can submit free Order revision after the revision deadline at their discretion.

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The Quality Assurance Department reserves the right to decline a Revision request if the revision instructions violate initial Order instructions. In such cases, the Customer may be requested to pay additionally for the requested changes or place an order for Editing.

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The Quality Assurance Department reserves the right to decline or limit multiple revision requests if the Customer's behavior demonstrates obvious exploitation of the Expert or other unreasonable requests.

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If the request meets all defined requirements underlined in these Terms and Conditions, Our Company will revise the delivered Product free of charge.

The Use of Products

When making a payment for an Order, you agree it is for personal and non-commercial use only, and the payment You make is a reflection of the time and effort put into conducting relevant research and creating pertaining to Your order as well as all the necessary maintenance and administration for Helping Service delivery.

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You are not to reproduce, modify, distribute, or display the Product in any way on the World Wide Web or in the form of a hard copy exceeding a reasonable limit necessary for personal use.

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Experts who work on behalf of Our Company hand over the ownership of all delivered Products to the Company and We retain full copyright privileges of the Products We provide.

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All Products are provided solely as an example of research, as a reference for learning purposes, or as a sample of how to perform academic papers. All Intellectual Property Rights and Copyright remain with the Company.

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All Products are not intended for submission directly or in substantial part as an assignment under the Customer’s name to educational institutions in fulfillment of the requirements for a degree, diploma, certificate, or course of study.

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A Product should be cited properly if used in a writing piece completed by a Customer.

Company's Responsibility

The Company has a zero-tolerance policy regarding plagiarism, academic dishonesty, and fraud. We will not be held accountable if such unethical and illegal use of Our Products and Website content occurs.

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We strictly abide by all Copyright laws. Any opposing activity is solely the responsibility of the Customer if they break Our Terms and Conditions.

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Disclaimer for Links Used on mypaperhelp.com: While this Website may include links to other websites, we do not condone, approve, or guarantee that the content of these links complies with the Terms and Conditions on mypaperhelp.com. As such, Our Company does not own, is not responsible for, and does not contribute to or control any of the content stemming from the posted links on Our website. Visiting these links is agreed upon as Your own risk based on the user agreement form that is submitted with Your order form.

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Security and Privacy: Our Privacy Statement posted on this website may be referred to for more detailed information regarding Our Company's practices and policies concerning the collection, storage, and use of Client and online guests' information. To learn more about the security of Your personal information while using this website, please visit the Privacy Policy web page. The Company reserves the right to contact the customers by email regarding new services, discounts, special offers, and any other information that the Company may deem useful for the Customers. However, with that in mind, it is important to note that We highly value the privacy of Our Customers and will not disclose their personal and billing information to any third parties. To ensure their data remains protected, the Company processes all transactions through a secure online payment system. Note: It is important to note that the Company cannot be held responsible if information gets disclosed without Our Company's consent or beyond its control. In case you have disclosed any of your personal information on our website or on the Internet, our company is not responsible for the further use of this information by Experts or by any third parties. Should any privacy or security questions arise, the Customer is welcome to refer to Our Privacy Policy.

Warranties

Once you have submitted Your Order or Payment, You agree and acknowledge all of the following points and statements: All Our Helping Services and Products for or by Consumers are solely intended to be used for research, reference, or learning purposes on how to properly create an academic paper within a certain referencing style (i.e., APA, MLA, Chicago, Harvard, etc.). All and any information, as well as ideas that are used from the provided works, must be properly cited if they are referenced at a later date.

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All Consumers agree that all Helping Services rendered on this Website require Payment for the time and effort that are used to gather, organize, correct, edit, and deliver the Product to the Consumer after completion. Additionally, Payment is used to maintain the Website for further educational use by Our Consumers. Other than a conservative number of printed copies for personal and educational use, the distribution, publication, transmission, modification, display, or derivative works shall not be created from the final Product delivered by the Company without prior written consent from the Company.

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All Products from Our freelance Experts automatically transfer all authorship rights and ownership to the Company and/or its Partners. You, the Consumer, agree to destroy any and all delivered Products from the Company after Your research/reference purposes for the paper have been met. No copies for redistributive purposes are allowed, nor are Our works to be used elsewhere without proper consent or citation.

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By placing Your Order, You agree to receive promotional information such as specials, contests, and discounts from the Company. You may unsubscribe from or subscribe to receive such information in Your profile directly. Our Company makes no warranties or representations of warranties in regards to Our Website or its materials, stated or implied, that arise by law or otherwise. This includes, without any limitation, a warranty of merchantability or suitability for a non-infringement, particular purpose, or any other implied guarantee or warranty that arises from the performance or deal-encompassing trade.

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Additionally, the Company does not guarantee that Our operation will run error-free. We are not responsible for any repercussions from any errors that arise on Our Website. It is up to the Consumer to ensure the accuracy, usefulness, or completeness of any opinion, information, advice, or other content that is related to the Helping.
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Service or available on this website. Please seek professional opinions before using any available Helping Services on Our Website.

Limitation of liability

Agreeing to all the Terms and Conditions presented above, You acknowledge that You agree not to hold other Consumers, the Company, its employees, shareholders, agents, officers, directors, representatives, promotion, affiliates, subsidiaries, advertising, fulfillment agencies, or any other third-party providers or information/data sources and legal advisors responsible for any and all losses, damages, rights, actions, and claims of any nature that come from or are related to Our Company. These products include but are not limited to:

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telephone, hardware or software, electronic, Internet, email, network, computer malfunctions, difficulties or failures of any kind;

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unclear, failed, delayed, or incomplete computer communications and transmissions;

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any condition that arises due to the events that lie beyond the Company's control that cause the Order or Product to be delayed, disrupted, or corrupted;

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any injuries, losses, or damages of any kind that arise with connection to or as a result of using Our Services;

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any typographical errors or printing mistakes in any of Our materials associated with Our services.

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Termination: We reserve the right to terminate Your right to use Our Services even when You have paid the full amount if the information initially provided for registration on Our Services, or that is later subsequently modified, contains false or misleading information, or conceals or omits any information We consider as being relevant; if you do not cooperate throughout the ordering process; if we suspect that You are involved in any fraudulent transactions. Any attempt to undermine or cause harm to mypaperhelp.com server or its Customers is strictly prohibited and will be subject to automatic account termination. This includes spamming, the transmission of malware, viruses, Trojan horses, or linking the sites and files that contain or distribute them. mypaperhelp.com may terminate Your account and forfeit any fee to be paid at any time without prior notice if You are in breach of the terms of this Agreement. The Company will be the sole arbiter as to what constitutes a violation of the Agreement.

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Amendments: You, the consumer, acknowledge and agree that these Terms and Conditions may be completely or unilaterally changed by the Company without prior warning. It is, therefore, highly recommended that all Consumers on Our website read these Terms and Conditions from time to time to see if any changes have been made.