Account
To use the Service Customers must register or create an account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.
You can’t have more than one active account at any given time. Should multiple accounts be discovered, we will merge them with your initial account created during your first purchase.
Please use “strong” passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols). Customers are responsible for keeping their login credentials confidential and safe. For this reason, Customers are also required to choose passwords that meet the highest standards of strength permitted by this Website.
By registering, Customers agree to be fully responsible for all activities that occur under their username and password. Should any difficulties arise during the process of account creation, please contact our Support.
Accounts registered by bots or any other automated methods are not permitted.
Verification process
We do not control and are not responsible for any information provided by any Tutor with the aim of such verification. Furthermore, we do not endorse or make any representations or warranties regarding the reliability of the verification or Tutors themselves.
Service providing
We ask you to respect the privacy of the Company and the Tutors and do not make any unwelcome, rude or abusive communications in any unlawful, disrespectful, offensive, harmful or detrimental manner. If you ever believe that the Tutors has violated the law or is threatening or endangering you in any way, please let us know immediately at support@mypaperhelp.com
YOU UNDERSTAND THAT THE TUTORS ARE NOT UNDER OUR DIRECT SUPERVISION OR CONTROL AND WE ARE NOT RESPONSIBLE FOR THE CONTENT OR COMMUNICATIONS PROVIDED BY THEM.
YOU FURTHER UNDERSTAND AND ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OFFENSIVE, INDECENT, OR OBJECTIONABLE, AND YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST US WITH RESPECT THERETO. YOU AGREE TO INDEMNIFY AND HOLD US, AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND/OR LICENSORS, HARMLESS TO THE FULLEST EXTENT ALLOWED BY LAW REGARDING ALL MATTERS RELATED TO YOUR USE OF THE PRODUCTS.
Services
You may access and use the Website as a registered user seeking tutoring services or other tools made available by the Company.
Our services include access to the Website for Customers and Tutors, to connect for tutoring services, facilitation of payments between Customers and Tutors, and customer support and related services.
The Customer is highly encouraged to communicate with the Tutors using our messaging system or contacting the Support team directly when seeking more information. The Support team is available 24/7. However the Customer acknowledges that it may take a few hours to get a reply.
While using the Service, the Customer must not send to the Tutors any content which may be considered illegal, unlawful, harmful, threatening, abusive, violent, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of privacy or publicity rights, hateful or racially, sexually, ethnically or otherwise objectionable.
Payment Terms
Customers are responsible for the accuracy of the information provided for billing purposes.
When ordering the Services, Customers agree to pay for them. It is recommended that Customers use their payment cards at least six months before the expiration date. The payment for the Services is calculated based on the Company's pricing and is paid in advance.
Your account wallet is settled in USD currency, thus all payments are processed in USD. If your bank account holds a different currency, please note conversion rates and fees may apply.
The service fee is non-refundable except as required by law or as otherwise specifically permitted in these Terms, Refund Policy or other policies, available on our Website (e.g. when the order evaluation is 0%).
The Company reserves the right to offer discount and bonus programs to Customers at its discretion. The Company commits to providing equal access to discount and bonus program information for each Customer with no exceptions.
You can request a refund and it will be processed according to our Refund Policy.
You can only use Visa, Mastercard, Discover, American Express, Maestro, JCB, and Diners Club International cards to recharge your Personal Balance. Should the case of partial or full payment reimbursement occur, you have the option to either proceed according to the Refund Policy or contact us.
Pricing for the Services is subject to change.
When making payment for the Services, you may be charged additional fees arising on behalf of your bank. The Company is not liable or responsible for any additional fees, such as foreign transaction fees or other similar fees charged by your bank. Also, additional fees may apply based on your location and currency.
Direct Interactions
The Company does not take part in direct interactions between Customers and Tutors except when we consider it advisable:
- To ensure compliance with these Terms;
- To improve our Services; or
- As stated in our Refund Policy.
It’s not allowed to hire Tutors bypassing the Company.
Third Party Payment Processors
The Website uses various third-party payment processing services (collectively “Payment Processors”) to process payments and other monetary transactions for the rendered Services. You agree to the applicable Payment Processor’s collection and use of your personal information in accordance with the Payment Processor’s privacy policy, and to the Payment Processor’s services agreement.
If any of your account, order, or payment method information changes, you agree to promptly update this information so that we or our Payment Processor may complete your transactions and contact you as needed. We are not liable for any unauthorized use of your credit card, debit card, or other payment methods by a third party in connection with your use of the Services.
Account Suspension and Deletion
You may delete your account at any time, by clicking the deactivate button in your account settings.
Before we permanently delete your account, there will be a 14-day window, during which the account will appear as temporarily deactivated. This step gives you space to decide if you would like to reactivate your account.
Account deletion is a permanent action. If you decide later that you want to start ordering from us again or if you would like to use Products and Services that require an account, you will need to create a new one.
We may, in our discretion, without liability to you and without limiting our other remedies, with or without prior notice and at any time, decide to (i) suspend or deactivate your account and take technical and legal steps to prevent you from using our Website and Services at any time for any reason.
We reserve the right to suspend or deactivate your account and limit your access to the Services if you create more than one account or if any information provided during the registration process or thereafter is determined to be incomplete, inaccurate, outdated, deceptive, or fraudulent.
We reserve the right to deactivate unconfirmed accounts or accounts that have been inactive for a prolonged period of time. We also reserve the right to suspend and deactivate accounts of Customers who fail to comply with these Terms.
If the Company has suspended your account due to your actual or suspected breach of the Terms, such suspension will continue until the suspected breach is cured or otherwise resolved to the Company’s satisfaction in its sole discretion.
Intellectual Property
The materials used and displayed on the Website, including but not limited to text, software, photographs, graphics, illustrations, artwork, video, music, and sound, and names, logos, trademarks, and service marks, are the property of the Company and are protected by copyright, trademark, and other laws.
Any and all such content may be used solely for your personal, non-commercial use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate any such material without the written consent of the Company.
Website trademarks all service marks, as well as all associated logos, related names, product and service names, designs, and slogans are trademarks of the Company.
You may not use such marks without the prior written consent of the Company. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.
Company’s Responsibility
Our Company does not own, is not responsible for, and does not contribute to or control any of the content stemming from the posted links on our Website. Visiting these links is agreed upon at your own risk.
The Company cannot be held responsible if the information is disclosed without our consent or beyond our control. In case you have shared any of your personal information on our Website or the Internet, our Company is not responsible for the further use of this information by Tutors or by any third parties. Should any privacy or security questions arise, the Customer is welcome to refer to our Privacy Policy.
Warranties
WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OTHER THAN THOSE EXPRESSLY SET OUT IN THESE TERMS.
THE COMPANY DOES NOT GUARANTEE THAT OUR OPERATION WILL RUN ERROR-FREE. WE ARE NOT RESPONSIBLE FOR ANY REPERCUSSIONS FROM ANY ERRORS ON OUR WEBSITE. IT IS UP TO THE CUSTOMER TO ENSURE THE ACCURACY, USEFULNESS, OR COMPLETENESS OF ANY OPINION, INFORMATION, ADVICE, OR OTHER CONTENT RELATED TO THE SERVICE OR AVAILABLE ON THIS WEBSITE.
Feedback
You acknowledge and agree that we may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about our Services (the "Feedback").
By submitting any Feedback, you provide us with written consent to use your Feedback in improving and promoting the Services. You agree that submitting Feedback is gratuitous, unsolicited, and without restriction, and will not place us under any fiduciary or other obligation and that we are free to use the Feedback without any additional compensation to you, and/or to disclose the Feedback on a non-confidential basis or otherwise to anyone.
You further acknowledge that, by accepting your Feedback submission, the Company does not waive any rights to use similar or related ideas. You agree that we may, in our sole discretion, use the Feedback you provide to us in any way, including in future enhancement and modifications to our Services.
You hereby grant to us and our assigns a perpetual, worldwide, fully transferable, sublicensable, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, or without it in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party.
Limits
By using the Services, you agree to comply with the Code of Conduct.
Any use of the Website that the Company, in its sole discretion, found inappropriate and/or offensive may result in suspension and/or deactivation of a Customer or/and Tutor with or without notice.
Notification
Unless you otherwise indicate in writing, the Company will communicate with you by email. You consent to receive communications from us electronically, and you agree that these electronic communications satisfy any legal requirement that such communications be in writing.
You will be considered to have received a communication when we send it to the email address you have provided to the Company on this Website or when we post such communication on this Website.
You should keep your email address updated on this Website, and you should regularly check this Website for postings. If you fail to respond to an email message from the Company regarding a violation, dispute, or complaint within 2 (two) business days, we will have the right to terminate or suspend your use of Services.
To stop receiving specific communications from the Company, please, submit a notification to us by email at support@mypaperhelp.com in order to change the types and frequency of such communications.
Limitation of Liability
Under no circumstance will the Company be made responsible or liable for any direct, indirect, punitive, incidental, consequential, or special damages that arise from or are in any way related to the use of this Website and any information provided by the Website.
THE COMPANY AGGREGATES DIRECT DAMAGES RESULTING FROM THE DAMAGE SHALL BE LIMITED TO THE GREATER OF 100 US DOLLARS OR THE AMOUNT PAID BY YOU FOR THE SERVICE PRECEDING THE CLAIM.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions the above limitations and exclusions may not apply to you. In such states or jurisdictions, Company’s liability is limited to the extent permitted by law, thereby minimizing Company’s liability to you to the lowest amount permitted by applicable law.
Changes to These Terms
The Company regularly reviews these Terms and may revise or update them at our sole discretion. We will post the changes or information about them on our Website, and we will notify you of major modifications by email or through our Website. The most recent version of these Terms will be maintained on the Website.
We will try to give you some warning before the new Terms become effective. However, sometimes changes will need to be made immediately, and if this happens, we will not give you any notice. Please reread these Terms from time to time.
Severability
If any provision of these Terms is found unenforceable, then that provision will be removed from these Terms and not affect the validity and enforceability of any remaining provisions.
Governing Law
The laws of the State of New Jersey, the USA govern these Terms and any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter. The courts in some countries may not apply the laws of the State of New Jersey, the USA to some disputes related to these Terms. If you reside in one of those countries, the laws of your home country may apply to those disputes.
Venue of jurisdiction
The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Company is based.
Exception for Consumers in Europe. The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.
Exception for Consumers in Brazil. The above does not apply to Users in Brazil that qualify as Consumers.
Contact Us
Outstaffhub, 8 Walnut Dr, Howell Township, NJ 07731, United States
Updated: Jan 27, 2025